Support

Help with Forge

We’re here if something isn’t working.

Questions about your workspace, a connection or a problem you found? Email ops@intelligentoperations.uk.

What to include

  • Your workspace name.
  • What you were trying to do and what happened instead.
  • The approximate UK date and time.
  • Which AI client you use, if the problem involves a connection.

Response times

We aim to acknowledge support requests within two working days, Monday to Friday in the UK. Issues affecting access are prioritised.

Account and data requests

For an export or deletion request, use the same email address. See our Privacy Policy, Data Processing Addendum and Terms of Service.

Connection help

For supported AI client setup, see the connection guide.